30 Years: Kaindl ONE 8.5mm

25 Years: Kaindl ONE 8.0mm HDF Aqua stop 6

20 Years: Kaindl ONE 8.0mm HDF Standard

15 Years: Kaindl ONE 7.0mm

For normal residential use in respect of the following:

•      Abrasion resistance
•      Light fastness
•      Resistance to staining

 Conditions of Guarantee

Our guarantee is valid for all the above Kaindl Laminate floor coverings which have been laid in rooms where they are exposed to normal wear for their recommended End Use Category, according to EN685, but not in the event of unusual chemical or mechanical stress.

The guarantee applies from the date of purchase onwards.

For light commercial applications, the above structural and performances warranties are available for all the above KAINDL ONE laminate flooring products for 5 years from the date of purchase.  The guarantee is not transferable; its terms apply to the first buyer only.

Floor Laying

Kaindl Laminate Flooring must be laid as described in the Kaindl Floor-Laying Guide.  You will find a copy of Kaindl Floor-Laying Instructions in every package.  More detailed floor laying instructions are available on request from your local Kaindl dealer or via the internet under www.kaindl.com/one

Treatment

Use of the flooring for other than the intended purpose, or failure to observe the instructions for the correct cleaning and the care of the flooring, will automatically result in a lapsing of the guarantee.

On premises used for commercial purposes, doormats or other suitable shoe-cleaning facilities must be provided at every entrance.

Compliance with the Cleaning and Care Instructions (copy enclosed in every package) is a precondition for claims under the guarantee.

Depreciation through normal wear is not covered by the guarantee.

Abrasion resistance

A claim under the guarantee for abrasion defects will be justified if an area of at least one square centimeter of the colour has completely rubbed off.  However, rub-off defects restricted to the edges of the panels are not covered by the guarantee.

Light Fastness

Light fastness according to Blue Wool Scale, not worse than 6.

Test method according to EN20105.  With the exception of natural ageing.

Resistance to staining

In the event of contamination with the following substances:

Acetone, hand-cream, natural fruit and vegetable drinks, fats, coffee, cola-drinks, nail lacquer or similar products.

Claims

Any claim must be made in writing with all the required details completed, including the original sales invoice.  The claim must be lodged within 30 days of the defect in question having become apparent.  We reserve the right to inspect the defect ourselves, or to have it inspected by our authorized agent, before recognizing any claim.

Compensation under Guarantee

All compensations under guarantee will be strictly in proportion to the market value of the goods in question.  Determination of the market is on the basis of the residential use guarantee period.

The compensation payable in the case of:

Kaindl ONE 8.5 reduces 1/6 each 5-years of the original value.

Kaindl ONE 8.0 Aqua stop 6 reduces 1/5 each 5 years of the original value.

Kaindl ONE 8.0 Standard reduces by 1/5 each 4 years of the original value.

Kaindl ONE 7.0 reduces 1/5 each 3-years of the original value.

I the claim under guarantee is recognized, the dealer who made the original sale will provide the customer with the necessary replacement panels free of charge.  The cost of laying is to be borne by the customer; consequential losses and cost of any nature whatsoever are not covered by the guarantee.

In the event of Kaindl Laminate Flooring not being available in the required colour, a selection will be made from the product range available at the time.